60-Day Money-Back Guarantee
We offer a full 60-day money-back guarantee on all purchases. If you're not completely satisfied with your results, you can request a full refund within 60 days of your purchase date — no questions asked.
How to Request a Refund
Contact Our Support Team
Send an email to uiwgroupeua@gmail.com with your order number and the reason for your refund request. Our team typically responds within 24 business hours.
Receive Return Instructions
Once we receive your request, we'll send you detailed return instructions via email. You'll receive a confirmation and next steps for processing your refund.
Return Your Bottles
Ship all bottles back to us — whether empty, partially used, or full — using a trackable shipping method. Return shipping costs are the responsibility of the customer.
Get Your Full Refund
After we process your request, you'll receive a full refund to your original payment method. It's that simple!
Product Return Information
Do I need to return the bottles?
Yes, we require all bottles to be returned — whether they are empty, partially used, or full. This helps us maintain the integrity of our refund policy and prevents abuse.
What condition should the bottles be in?
We accept bottles in any condition — empty, partially used, or unopened. We understand that you may have tried the product, and that's perfectly fine. Simply return whatever you have remaining.
Who pays for return shipping?
Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method to ensure your return reaches us safely.
Where do I ship the return?
Our support team will provide the full return shipping address once your refund request is approved. Do not ship anything before receiving return instructions.
Processing Timeline
Important Information
Digistore24 Refund Policy Disclaimer
This product is sold via Digistore24, an authorized online retailer and Merchant of Record. Purchases are subject to Digistore24's marketplace terms and conditions. Our 60-day money-back guarantee is honored in full compliance with Digistore24's refund standards. To initiate a refund, customers may contact our support team directly at uiwgroupeua@gmail.com or access their order via the Digistore24 customer portal. Refund requests submitted through Digistore24 are processed in accordance with their platform policies and our internal guarantee terms. For questions regarding billing disputes, customers may also reach Digistore24 support at support@digistore24.com.
Questions About Your Refund?
Our customer support team is here to help. We're committed to making your refund experience as smooth and hassle-free as possible.
Contact Support Team