Section 01
Introduction
Welcome to Integrated Protocol. This website is owned and operated by M Transformações (CNPJ: 47.526.908/0001-05), a company registered in Brazil. We sell nutraceutical products to consumers in the United States and internationally. We operate the website integratedprotocol.com and sell nutraceutical products to consumers in the United States and internationally.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or subscribe to any of our recurring programs. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site immediately.
Regulatory Compliance: This policy is designed to comply with the Federal Trade Commission Act (FTC Act), the CAN-SPAM Act of 2003, the California Consumer Privacy Act (CCPA), and all applicable U.S. federal and state consumer protection laws.
Section 02
Information We Collect
2.1 Information You Provide Directly
We collect information you voluntarily provide when you:
- Place an order: Full name, billing and shipping address, email address, phone number, and payment card details (processed securely by our payment processor).
- Create an account: Username, password (hashed), and profile information.
- Contact us: Messages, feedback, and any attachments you send via our contact forms or email.
- Subscribe to a recurring program: All of the above, plus subscription preferences and billing frequency.
2.2 Information Collected Automatically
When you visit our website, certain data is collected automatically, including:
- IP address and approximate geographic location
- Browser type and version, operating system
- Pages visited, time on page, click-through paths
- Referring URL and exit pages
- Device identifiers and screen resolution
2.3 Information from Third Parties
We may receive information about you from our payment processor (Digistore24), shipping carriers, analytics providers, and advertising platforms (Google Ads, Meta), strictly for the purpose of fulfilling orders and improving our services.
Section 03
How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: Processing, shipping, and confirming your purchases.
- Account Management: Creating and maintaining your customer account.
- Subscription Management: Processing recurring charges, sending renewal reminders, and handling cancellations.
- Customer Support: Responding to inquiries, returns, and complaints.
- Marketing Communications: Sending promotional emails, product updates, and health information newsletters — only with your consent or as permitted by law.
- Legal Compliance: Meeting our obligations under applicable laws, including tax reporting and fraud prevention.
- Site Improvement: Analyzing usage data to improve our website, product offerings, and user experience.
We do not sell your personal information to third parties for their own marketing purposes. Data shared with processors (e.g., Digistore24, shipping carriers) is strictly for service fulfillment.
Section 04
Sharing Your Information
We may share your information with the following categories of recipients:
| Recipient Category |
Purpose |
Data Shared |
| Digistore24 (Payment Processor) |
Order processing, subscription billing, chargebacks |
Name, email, billing address, order details |
| Shipping & Fulfillment Partners |
Product delivery |
Name, shipping address, phone number |
| Email Marketing Providers |
Transactional & promotional emails |
Name, email address |
| Analytics Providers (Google Analytics) |
Website usage analysis |
Anonymized/aggregated usage data |
| Legal & Regulatory Authorities |
Compliance with law, court orders |
As required by applicable law |
Section 05
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze traffic, and serve targeted advertising. By continuing to use our site, you consent to our use of cookies in accordance with this policy.
5.1 Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|
| Strictly Necessary | Shopping cart, authentication, security | Session |
| Performance | Google Analytics — traffic and behavior analysis | Up to 2 years |
| Functional | Remembering preferences, language, region | Up to 1 year |
| Marketing | Google Ads, Meta Pixel — retargeting campaigns | Up to 90 days |
5.2 Managing Cookies
You may opt out of non-essential cookies at any time by adjusting your browser settings or visiting the following opt-out tools:
Please note that disabling cookies may affect the functionality of certain parts of our website.
Section 06
Email Communications & CAN-SPAM Compliance
Integrated Protocol complies fully with the CAN-SPAM Act of 2003. All commercial email communications we send adhere to the following standards:
- Accurate sender identification: Every email clearly identifies Integrated Protocol as the sender, with a valid "From" name and email address.
- Non-deceptive subject lines: Subject lines accurately reflect the content of the email.
- Physical address: Every commercial email includes our valid physical postal address.
- Clear opt-out mechanism: Every marketing email contains a prominent, easy-to-use unsubscribe link.
- Prompt opt-out processing: We process unsubscribe requests within 10 business days of receipt, as required by law.
- No third-party harvesting: We do not sell, share, or transfer your email address to third parties for their independent marketing use.
To unsubscribe from marketing emails: Click the "Unsubscribe" link in the footer of any email, or send a written request to uiwgroupeua@gmail.com. Transactional emails (order confirmations, shipping notices) may still be sent after unsubscribing.
Section 07 — Important
Instructions for Subscription Cancellation
If you are enrolled in any recurring subscription or auto-ship program through integratedprotocol.com — whether for physical products or digital services — you have the right to cancel at any time, without penalty.
⚠ Billing Notice: To avoid being charged for the next billing cycle, cancellation requests must be submitted at least 48 hours before your next scheduled renewal date. You can find your renewal date in your order confirmation email or your account dashboard.
How to Cancel Your Subscription
You may cancel your subscription using any of the following methods:
- Email Request: Send an email to uiwgroupeua@gmail.com with the subject line "SUBSCRIPTION CANCELLATION REQUEST." Include your full name, order number, and registered email address. We will process your request within 1 business day and send a written confirmation.
- Via Digistore24 (Payment Processor): If your subscription was processed through Digistore24, you may also cancel directly through the Digistore24 customer portal at digistore24.com using the login credentials from your original order confirmation email.
- Phone / Written Request: Contact our customer support team at the address listed in Section 14 below. All written cancellation requests are logged, timestamped, and confirmed by email.
Post-Cancellation Terms
- You will retain access to any digital materials or subscriptions through the end of the current paid billing period.
- Physical product subscriptions cancelled before the next shipment date will not result in a new shipment or charge.
- If a charge occurs within 24 hours of a properly submitted cancellation request, you are entitled to a full refund. Contact us immediately at uiwgroupeua@gmail.com..
- Cancellation does not entitle you to a refund of charges already processed for prior billing cycles, unless required by applicable state law.
Your Rights Matter: We are committed to making cancellation as simple as purchasing. If you experience any difficulty cancelling your subscription, please escalate your request to uiwgroupeua@gmail.com. and we will resolve the issue within 24 hours.
Section 08
Data Security
We implement administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted between your browser and our servers
- Payment card data processed exclusively by PCI-DSS compliant processors (Digistore24); we do not store full card numbers on our servers
- Access controls limiting employee access to personal data on a need-to-know basis
- Regular security assessments and vulnerability monitoring
Despite our efforts, no method of transmission over the Internet is 100% secure. In the event of a data breach that affects your personal information, we will notify affected users and regulators as required by applicable law.
Section 09
Your Rights & Choices
Depending on your state of residence, you may have the following rights regarding your personal information:
- Right to Know: Request details about the categories and specific pieces of personal data we hold about you.
- Right to Delete: Request deletion of your personal data, subject to certain exceptions (e.g., records required for legal compliance).
- Right to Correct: Request correction of inaccurate personal data.
- Right to Opt-Out of Sale: We do not sell personal data; this right is therefore moot in our operations.
- Right to Non-Discrimination: Exercising any privacy right will not result in different pricing, service quality, or any other form of retaliation.
California residents have additional rights under the CCPA. To exercise any of these rights, please contact us at uiwgroupeua@gmail.com.. We will respond within 45 days as required by law.
Section 10
Children's Privacy
Our website and products are intended exclusively for adults aged 18 years or older. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected personal data from a child under 13, we will delete it immediately. If you believe we have collected such information, please contact us at uiwgroupeua@gmail.com..
Section 11
FTC Compliance & Endorsements
Integrated Protocol operates in full compliance with the Federal Trade Commission's guidelines regarding advertising, endorsements, and testimonials (16 C.F.R. Part 255). Specifically:
- Testimonials & Results: Any testimonials or customer results featured on our website represent individual experiences and are not a guarantee of typical results. Results may vary.
- Paid Endorsements: Where we use compensated endorsers, affiliates, or influencers, material connections are clearly disclosed in compliance with FTC guidelines.
- Product Claims: All claims made about our nutraceutical products are substantiated by competent and reliable scientific evidence. We do not make claims that our products diagnose, cure, treat, or prevent any disease.
- Affiliate Relationships: Links on our website may be affiliate links, meaning we may earn a commission if you purchase through them. Such relationships are disclosed transparently.
Section 12
Third-Party Platforms & Digistore24
Our products are sold and processed in part through Digistore24 Inc., a third-party payment and subscription management platform. When you complete a purchase through Digistore24, your data is also subject to Digistore24's Privacy Policy.
Our website may contain links to third-party websites for informational or commercial purposes. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
Section 13
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. For material changes, we will provide notice via email to registered users and/or a prominent notice on our website for at least 30 days prior to the change taking effect. Your continued use of our website after any change constitutes your acceptance of the revised policy.
Section 14
Contact Us
For any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out through any of the channels below:
- Company
- M Transformações (CNPJ: 47.526.908/0001-05)
- Response Time
- Within 1–2 business days
For urgent subscription or billing matters, please use the subject line "URGENT" in your email to ensure prioritized handling.